Shipping policy

Last Updated: July 20, 2025

At Pigment Prints, we are committed to delivering your handcrafted frame orders safely and promptly across Pakistan.

🛍 Order Processing

• All orders are processed within 1–3 business days (Monday–Saturday).
• Custom orders are processed within 2–4 business days.
• Orders placed on Sundays or public holidays will be processed the next business day.
• You’ll receive an email confirmation once your order has been dispatched.

🚚 Nationwide Shipping & Delivery
We proudly offer FREE nationwide shipping on all orders.

Delivery Timeframe: All areas (Cities, Towns & Villages): 3–7 business days

Shipping Cost: FREE for all locations 

⚠️ Delivery times may vary due to courier schedules, weather conditions, or public holidays.

📦 Delivery Partners
We use trusted courier services — M&P and Call Courier — to ensure safe and timely delivery.

🧾 Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS to monitor your delivery status.

❗ Delays & Exceptions

• Delivery may be delayed due to weather, courier issues, or national holidays.
• If your area is considered remote or out-of-service, we will contact you with alternative delivery options.

📞 Need Help?
For any delivery-related questions or concerns, please contact us:
📧 pigmentprints.co@gmail.com
📱 +92 332 4007770